BACHELOR OF SCIENCE IN BUSINESS PROCESS OUTSOURCING

Introduction to Business Process Outsourcing

Fundamentals of Business Management

Communication Skills for BPO Professionals

Basics of Information Technology

Introduction to Customer Relationship Management (CRM)

Business Ethics and Professionalism

Introduction to Service Level Agreements (SLAs)

Outsourcing Models and Strategies

Quality Management in BPO

Financial Management for BPO Operations

Data Entry and Data Management Techniques

Introduction to Call Center Operations

Legal and Regulatory Environment in BPO

Soft Skills Development (e.g., Teamwork, Time Management)

Advanced Customer Service Techniques

Service Improvement Strategies in BPO

Introduction to Business Analytics

Performance Metrics and Key Performance Indicators (KPIs)

Outsourcing Risk Management

Project Management Principles

Introduction to Accent and Culture Training

Advanced Outsourcing Models (Offshoring, Nearshoring, Onshoring)

Advanced Data Analysis for BPO Decision Making

Strategic Management for BPO Enterprises

Leadership and Team Management in BPO

Negotiation and Conflict Resolution Skills

Advanced Communication Skills for BPO Professionals

Internship/Practical Training in BPO Companies

Business Process Re-engineering and Optimization

Emerging Technologies in BPO (e.g., Robotic Process Automation)

Outsourcing in Specific Industries (e.g., Healthcare, Finance)

Cross-cultural Communication and Global Business Etiquette

Service Innovation and Value Addition in BPO

Elective: Special Topics in BPO (e.g., Social Media Management, Knowledge Process Outsourcing)

Industry Visit and Guest Lectures

Industry Trends and Future of BPO

Entrepreneurship in Outsourcing Business

Capstone Project: BPO Case Study or Business Plan Development

Professional Development and Career Planning

Comprehensive Viva Voce Examination

Presentation of Capstone Projects

Alumni Networking and Career Fair

Q. What is the Full Form of B.SC. BUSINESS PROCESS OUTSOURCING Course?

Ans. Bachelor Of Science In Business Process Outsourcing.

Q. What is the duration of B.SC. BUSINESS PROCESS OUTSOURCING course?

Ans. Full Course duration for B.SC. BUSINESS PROCESS OUTSOURCING course is 6 Semesters.

Q. What are the Eligibility Criteria of B.SC. BUSINESS PROCESS OUTSOURCING course?

Ans. Eligibility Criteria for B.SC. BUSINESS PROCESS OUTSOURCING Course is 10+2 (any stream + English) or its equivalent from a recognized board of education with at least 60% marks in aggregate.

Q. What are the Average fees of B.SC. BUSINESS PROCESS OUTSOURCING?

Ans. Average Course fees for B.SC. BUSINESS PROCESS OUTSOURCING Course is 20000 to 35000 per semester.

Q. Which type of B.SC. BUSINESS PROCESS OUTSOURCING course is best?

Ans. Regular.

Q. What course should I do after B.SC. BUSINESS PROCESS OUTSOURCING?

Ans. There are many options for studying after B.SC. BUSINESS PROCESS OUTSOURCING but M.S.C in BUSINESS PROCESS OUTSOURCING is best.

Q. Is B.SC. BUSINESS PROCESS OUTSOURCING difficult?

Ans. We wouldn't say that B.SC. BUSINESS PROCESS OUTSOURCING is hard; it’s an easy for studying.

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