MASTER OF BUSINESS ADMINISTRATION IN CUSTOMER RELATIONSHIP MANAGEMENT

MASTER OF BUSINESS ADMINISTRATION IN CUSTOMER RELATIONSHIP MANAGEMENT HIGHLIGHT

Duration : 4 Semester

Mode of Examination : Semester

Eligibility : Graduation in Relevent Subject

Type : Regular, Distance

Fee : 35000 Semester

ADMISSION 2025-26

MBA Customer Relationship Management Syllabus Semester Wise

MBA Customer Relationship Management Syllabus 1^rd Semester

Principles of Management

Managerial Economics

Financial Accounting

Marketing Management

Business Communication

Introduction to Customer Relationship Management

Understanding Customer Behavior

Customer Segmentation and Targeting

MBA Customer Relationship Management Syllabus 2^th Semester

Customer Acquisition Strategies

Customer Retention Strategies

Customer Loyalty Programs

Customer Feedback and Surveys

Research Methodology

Summer Internship/Project Work

Elective Course I: Data Analytics for CRM

MBA Customer Relationship Management Syllabus 3^th Semester

CRM Technologies and Tools

CRM Implementation and Integration

CRM Metrics and Performance Measurement

CRM in Service Industries

Elective Course II: Social CRM

Seminar Presentation

Field Visit

MBA Customer Relationship Management Syllabus 4^th Semester

CRM Strategy and Planning

CRM Ethics and Compliance

Emerging Trends in CRM

CRM Leadership and Change Management

Dissertation/Thesis

MBA Customer Relationship Management General FAQs

Q. What is the Full Form of MBA Customer Relationship Management Course?

Ans. Master Of Business Administration in Customer Relationship Management.

Q. What is the duration of MBA Customer Relationship Management course?

Ans. Full Course duration for MBA Customer Relationship Management course is 4 Semesters.

Q. What are the Eligibility Criteria of MBA Customer Relationship Management course?

Ans. Eligibility Criteria for MBA Customer Relationship Management Course is Graduation in same stream with 55% Marks.

Q. What are the Average fees of MBA Customer Relationship Management?

Ans. Average Course fees for MBA Customer Relationship Management Course is 25000 to 45000 per semester.

Q. Which type of MBA Customer Relationship Management course is best?

Ans. Regular.

Q. What course should I do after MBA Customer Relationship Management?

Ans. There are many options for studying after MBA Customer Relationship Management but Doctoral degree in Customer Relationship Management is best.

Q. Is MBA Customer Relationship Management difficult?

Ans. We wouldn't say that MBA Customer Relationship Management is hard; it’s an easy for studying.

State Wise Universities List for MBA Admission
University in Andhra Pradesh	University in Arunachal Pradesh
University in Assam	University in Bihar
University in Chhattisgarh	University in Goa
University in Gujarat	University in Haryana
University in Himachal Pradesh	University in Jammu & Kashmir
University in Jharkhand	University in Karnataka
University in Kerala	University in Madhya Pradesh
University in Maharashtra	University in Manipur
University in Meghalaya	University in Mizoram
University in Nagaland	University in Odisha
University in Punjab	University in Rajasthan
University in Sikkim	University in Tamil Nadu
University in Telangana	University in Tripura
University in Uttar Pradesh	University in Uttarakhand
University in West Bengal	University in Delhi
University in Chandigarh	University in Puducherry

After 10+2 Top Courses

BA	B.COM
B.Tech	BBA
BCA	LLB
Bsc	B.Pharmacy
D.EI.Ed	B. Arch.
D.P.Ed	MPHW
B.P.Ed	B Voc
B.Sc. Yoga	Bsc Agriculture

MASTER OF BUSINESS ADMINISTRATION IN CUSTOMER RELATIONSHIP MANAGEMENT